Increased error rates at authentication provider

Resolved
Resolved

The incident at our authentication provider has been resolved. Thanks for your patience. If you continue to experience difficulties logging in to manage content, please open a support request.

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Recovering

We continue to see performance improvements. Most content managers should be able to login at this time.

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Work is continuing at our authentication provider on restoring services for this outage. We can communicate that users who are logged in are not impacted by this incident. Thank you for your continued patience.

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The engineers at our authentication provider believe they have found the source of the issue, but are still trying to identify the root cause. We'll provide further updates as they come in. Thank you for your patience!

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Investigating

Unfortunately, you may receive an error message when trying to log into your site to manage content. We're on it. Thank you for your patience and we apologize for any inconvenience.

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Began at: